We are seeking an experienced and detail-oriented Quality Manager to lead our quality assurance initiatives in rubber component manufacturing. This role not only involves supervising quality control systems but also serving as the Management Representative (MR) responsible for implementing and maintaining compliance with IATF 16949, ISO 9001, and other relevant quality standards. The ideal candidate will have a strong technical background in rubber components, leadership skills, and a proven track record in regulatory and customer audits.

Key Responsibilities

• Quality Management System (QMS):

  • Serve as the Management Representative (MR) for IATF 16949 and ISO 9001.

  • Plan, implement, and monitor QMS compliance across the organization.

  • Coordinate internal and external audits, including certification, surveillance, and customer audits.

  • Ensure timely closure of non-conformities and implementation of corrective/preventive actions (CAPA).

  • Liaise with certification bodies and manage audit schedules, documentation, and readiness.

• Product Quality Assurance:

  • Develop and implement quality control procedures to ensure that all rubber components meet or exceed customer and industry standards for quality, safety, and performance.

  • Conduct root cause analysis and resolve quality issues through structured problem-solving methods (e.g., 8D, 5-Why, Fishbone).

  • Oversee incoming material inspection, in-process controls, and final product verification.

• Supplier Quality Management:

  • Audit and evaluate suppliers to ensure adherence to company quality requirements.

  • Collaborate with suppliers to resolve quality concerns and drive continuous improvement initiatives.

• Cross-functional Collaboration:

  • Work closely with production, design, and R&D teams to integrate quality standards into product development and manufacturing processes.

  • Provide training and mentorship to production staff on quality tools, procedures, and documentation requirements.

• Data Management & Improvement:

  • Monitor and analyze quality KPIs such as rejection rates, customer complaints, and yield.

  • Maintain accurate quality documentation, including inspection reports, SOPs, FMEAs, control plans, and PPAP submissions.

  • Drive continuous improvement projects using tools like SPC, FMEA, DOE, and Six Sigma methodologies.

• Customer Focus:

  • Establish strong relationships with customers to understand and meet their quality expectations.

  • Manage customer complaints and lead resolution activities to ensure customer satisfaction.

Requirements

• Educational Qualification:

  • Bachelor's degree in Mechanical Engineering, Rubber Technology, or Chemical Engineering.

• Experience:

  • Minimum 5 years of experience in quality assurance/control in rubber component manufacturing.

  • Proven experience as a Management Representative (MR) for IATF 16949 and ISO 9001 audits.

• Skills & Competencies:

  • Deep understanding of QMS standards, core tools (APQP, PPAP, MSA, SPC, FMEA), and statistical analysis.

  • Strong leadership, analytical thinking, and problem-solving capabilities.

  • Proficient in Microsoft Office, ERP/QMS systems, and quality-related software.

  • Excellent communication and interpersonal skills for cross-functional and customer-facing interactions.

  • Ability to manage multiple projects and priorities in a fast-paced environment.